For example, companies like Amazon and Netflix use AI to personalize customer interactions. Amazon uses AI to recommend products and appropriate sizes to customers, while Netflix suggests shows ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

SINGAPORE, June 2, 2025 /PRNewswire/ -- Amazon Web Services (AWS) today announced that bolttech, a Singapore-headquartered international insurtech company, is implementing AWS generative AI (Gen AI) ...

In his 2025 letter to shareholders, Amazon (NASDAQ ... Jassy said generative AI is poised to redefine nearly every customer interaction and enable entirely new ones. He noted that more than ...

“If you believe your mission is to make customers’ lives easier and better every day, you believe that every customer ... interactions.” Amazon is also heavily investing in agentic AI ...

Customer experience specialists FourNet unveil IntellAIgent, an Agentic AI-powered platform which creates intelligent digital ...

The collaboration combines Adobe's expertise in Customer ... AI services, Amazon Connect and Amazon Ads. These offerings will enable organizations to create more meaningful customer interactions ...

US-based software company Adobe on March 18 announced a new artificial intelligence (AI) tool called Agent Orchestrator, designed to help businesses automate customer interactions and marketing ...

The New York Times announced Thursday it would partner with Amazon and allow the company to use its content as part of its artificial intelligence (AI) capabilities. The multiyear licensing ...

Amazon announced Alexa+, a new version of its decade-plus old voice assistant embedded with generative AI in February. Other products include its own set of Nova models, Trainium chips, a shopping ...