Ticketmaster claimed Monday that its refund policy has remained consistent despite a report from The New York Times that indicates the company changed the wording in the return policy section of ...

Given the significant obstruction and Ticketmaster’s admission of fault, I believe a full refund is warranted. Paying over $200 per ticket for a severely obstructed view is unacceptable.

Coldplay fans are sounding off on social media after a messy rollout for the band's Toronto shows left many heartbroken.

Ticketmaster and Thunder Ridge Nature Arena are issuing refunds to fans who were unable to attend the Post Malone and Jelly Roll concert due to traffic and parking issues.

Ticketmaster posted the following notice under the event on its website: “Unfortunately, the Event Organizer has had to cancel your event. You don’t need to do a thing. We’ll issue a refund ...