"It definitely reignited just a sense of why I do the job, and my love for the job," said 911 operator Alyssa Eichholtz Abigail Adams is a Human Interest Writer and Reporter for PEOPLE. She has been ...

A 911 emergency dispatcher who told a young caller to “stop whining” after her father was struck and killed by a car along a Maryland highway has left the position, a fire official said on Wednesday.

PORTLAND, Oregon — A 911 dispatcher from Portland has won a big award. Stephen Zipprich was named the "911 Dispatcher of the Year” in competition with 50 other nominees from across North America. For ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. WASHINGTON (NEXSTAR) — 911 dispatchers ...

NASHVILLE, Tenn. (AP) — When a 911 call came in saying a woman in Nashville was experiencing sudden labor, emergency operator Kaitlyn Kramer says her training kicked in as she successfully coached the ...

ST. LOUIS (KMOV/Gray News) - A 911 dispatcher new to the job is being recognized for helping a woman deliver her baby safely at home. Ashley Purcell was only a few weeks into her training program when ...

COBB COUNTY, Ga. - The 911 call centers across the nation have been scrambling to find operators. In the Atlanta metro area, there’s certainly been no exception. "There’s a lot of emotion that comes ...

Suffolk County is struggling to fill vacant positions for 911 emergency operators and dispatchers in the police department, as the pandemic has stalled hiring and workers continue to leave their jobs, ...

We asked 911 operators in the BuzzFeed Community to tell us their most unforgettable experiences while on the job. Here are the jaw-dropping results. Note: Some of these submissions revolve around ...

WASHINGTON (NEXSTAR) — 911 dispatchers experience some of the same trauma as first responders, but many of them don’t have the same access to trauma resources or training. Margie Gemende and Kristine ...