Shiva Bhat, right, who moved from India eight years ago, feels his breath as he practices the "th" sound with Sharon Heffley, left, at the Accent Modification Center. (Associated Press / The Spokesman ...

As anyone who has looked for a job can tell you, finding one isn't the easiest process. This experience can be even more challenging if you're new to a country and speak with what is perceived to be a ...

Armed with a tape recorder and endless patience, Sharon Heffley has spent the last 17 years unraveling the knot of mispronunciations and garbled syllables common to many international professionals.

The Cleveland Hearing & Speech Center’s mission is about making connections through communication. But their Accent Modification Program is about making connections in the workplace. Joe sat down with ...