Airbnb is using technology to identify and block high-risk renters in advance. They also offer a 24-hour hotline for ...

Social-media users were understanding of the Airbnb guest's concerns, with one saying it is "a very odd design choice." ...

A man is suing his Airbnb “superhost" for “damages to his marriage" after she allegedly attempted to extort her guest by sending his wife pictures of him and another woman.

Airbnb in Lagos, almost ike everywhere else, isn’t just about tourists or foreigners. Many guests are Nigerians—business ...

A huge mess got left behind when some stubborn Airbnb guests were evicted out of a Durham property they refused to leave at the end of their scheduled stay.

Airbnb announced a new way of booking private rooms as well as transparent pricing and checkout instructions, immediate customer service support for issues during your stay, and more.

To help communities feel supported, Airbnb also offers a 24/7 Neighborhood Support Line at 1-844-234-2500, where residents can report issues like noise, unauthorized parties, or guest misconduct.

A Colorado Springs Airbnb host has shared her shock when she had a message from a guest while on vacation that made her stop in her tracks.

An Airbnb host dumped a guest's belongings in the street after mistaking their checkout date. Airbnb refused to help until contacted by The Guardian.

Airbnb's AirCover provides peace of mind, protecting both hosts and guests from booking mishaps. Learn how AirCover can safeguard your next stay.

While Airbnb has protocols in place to keep scammers off of its platform, it's important to do what you can to keep your personal information safe.

Airbnb does more than just help make a mess of the already messy housing market. Every once in a while something cool comes across the platform, but for the most part it’s an annoyance for ...