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Dissatisfied and angry customers arrive at their feelings from different circumstances, but neither is good for your business. Soothing unhappy customers might actually enhance your small business's ...

Through the smog and the smeariness of the seemingly ceaseless process of selecting a president, one thing is clear: Americans are seething. Newt Gingrich growls every chance he gets: "I am angry, and ...

If you met me, say, fumbling with the scanner at the Stop & Shop self-checkout, you’d think, “What a nice, slightly inept middle-aged lady.” But that’s only because smoke doesn’t literally come out of ...

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Politicians may have good reason to turn to angry rhetoric, according to research led by political scientists from Colorado—the strategy seems to work, at least in the short term. In a new study, ...

Parenting can lead to some of the greatest joys in life. However, it can also lead to massive challenges. Just when you think you’ve mastered the tantrum-filled toddler years, suddenly you have a ...

Emily St. James was a senior correspondent for Vox, covering American identities. Before she joined Vox in 2014, she was the first TV editor of the A.V. Club. The Angry Birds Movie is disappointing ...

“Everyone is essentially either sad, angry or afraid,” Mike, my best friend, said. We were sitting on the linoleum floor in my college dorm room. It was 1990. It was 3:45 in the morning. We were down ...

Do you ever get angry at your spouse? For most of us, the answer is a resounding yes. We're human, after all, and anger is a normal human emotion. But while feeling angry isn't inherently bad, anger ...