The Genius Bar has been one of the most successful things about Apple Store retail locations for the past several years. However, there was a time when former Apple CEO Steve Jobs thought it was a bad ...

(CBS News) Apple product owners are some of the most loyal customers and now a new study suggests that the company's in-store Genius Bar may be a large factor in attracting repeat customers. According ...

If you’re having problems with your iPhone, iPad or Mac and need to talk to an Apple Genius about it, you can now schedule Genius Bar appointments at your local Apple Store right on Apple’s support ...

Yesterday Apple updated its online product and services support page to directly allow users to view the schedule and make appointments at their local Apple Store's Genius Bar. This aims to make it ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

The next time Apple fans head to their local stores for a Genius Bar consultation, they might notice some slight changes. ifoApplestore writes that Apple stores are changing their Genius Bar layouts ...

My iPhone was charging with all the consistency of two consecutive Donald Trump pronouncements. This meant one thing: I'd be forced to visit a place that makes me feel like a stray chicken claw inside ...

Apple is readying a pair of notable improvements for Apple Store Genius Bars to be rolled out over the next couple of months, according to sources. Currently, Apple Stores allocate a fixed amount of ...

Apple is trialing a new in-and-out store concept in California as it prepares for an unprecedented annual fall hardware launch cycle set to take place in the era of coronavirus. Dubbed "Apple Express, ...

Apple is experimenting with tweaked a Genius Bar service center at one retail store, featuring a larger table removed from the back wall that has replaced the kids' seats and tables. Details and ...

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

9to5Mac is brought to you by JustAnswer: Connect 1-on-1 with an Apple support Expert to get step-by-step assistance via phone or online chat, 24/7. Try it now. Even though Apple arguably makes some of ...