The key issue in insurance bad faith litigation is whether the claims professional reasonably handled the claim. Throughout the claims-handling process, the claims professional should constantly ask ...

Insurers are resolving claims faster, but some homeowners still say their policy falls short.

Many insurance companies are moving quickly to incorporate advanced forms of AI into their processes. Last year, 90% reported they were evaluating whether and how to utilize generative AI, and more ...

In fact, when it comes to making an insurance claim, filling out forms and providing reams of documentation is known to increase friction in the customer journey. “It’s no problem to get any insurance ...

More than 85% of Americans own a smartphone, meaning about 300 million people across the country have high-resolution digital cameras tucked into their pockets. The ubiquity of these devices has led ...

When a workplace injury occurs, the claims management process becomes a pivotal experience for the injured worker. It is often the most significant interaction they have with their employer during ...

State Farm’s claims handling process is the subject of a new lawsuit alleging disparities between the insurer’s treatment of claims from Black policyholders versus claims from white policyholders. The ...

Frisco, TX, May 26, 2026 --(PR.com)-- Droidal, a healthcare AI company in the Revenue Cycle Management space, today shared results from hospitals and clinics running its Claims Processing AI Agent.