Salesforce disabled Klue Battlecards integration after attackers used compromised OAuth tokens to access customer CRM data ...

An attacker broke into competitive-intelligence vendor Klue, stole OAuth tokens its customers use to connect to Salesforce ...

A unified IT foundation lets you experiment with new AI solutions faster, deploy them more easily, and scale successful applications across your business with unprecedented speed, creating the kind of ...

Regulation-ready systems. A customer 360 complies with GDPR and privacy laws by reducing data duplication and simplifying data management. Unified customer view. A customer 360 links data across ...

In the digital world, companies often have data stored across multiple platforms and systems. They must then be able to successfully integrate and analyze this data if they want to make informed ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

In the race to adopt AI and gain a competitive edge, enterprises are making substantial investments. They are pouring millions of dollars (sometimes even billions) into high-performance models and ...

Privacy-first practices. Embrace privacy-first data strategies to build trust and adapt to evolving regulations like GDPR and CCPA. AI-driven insights. Use AI and ...

Explore the significance of customer information files (CIFs) in banking, focusing on data management and customer insights, along with secure marketing practices.