The UK’s tax authority is “degrading its own services as a matter of policy” and damaging the public’s confidence, a report by MPs into HMRC has warned. Growing concerns have been raised about HM ...

HM Revenue and Customs (HMRC) has been accused by a public spending watchdog of degrading its own services “as a matter of policy” and damaging public confidence in the tax system. Concerns about a ...

New PAYE service to make tax system simpler and easier for around 35 million workers At least 90% of customer interactions with HMRC to be digital by 2030 Reducing post and letters to save £50 million ...

HM Revenue and Customs (HMRC) has published long-awaited guidance aimed at helping businesses determine the correct value added tax (VAT) treatment of outsourced fund management services, providing ...

HM Revenue and Customs (HMRC) is closing down much of its telephone help services for months, as part of a push to make peope use its website instead. The tax authority has announced that: between ...

India, Sept. 23 -- People searching "Is HMRC down today?", "HMRC not working", "HMRC website down" and "HMRC Downdetector" are looking for the latest status of HM Revenue & Customs online services on ...

HM Revenue and Customs (HMRC) has come under fire from a public spending watchdog for allegedly downgrading its services "as a matter of policy" and eroding trust in the tax system. The Public ...

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HMRC service performance has been a hot topic for some time and has received considerable attention in mainstream media, at parliamentary committees and elsewhere. Professional bodies continue to ...

HMRC will close its self-assessment helpline line for almost six months every year, forcing customers to use its online services instead. Update: HMRC backtracks on closing helpline Taxpayers will be ...

The UK’s tax authority is “degrading its own services” and damaging the public’s confidence, a report by MPs into HMRC has warned. Photo: PA The UK’s tax authority is “degrading its own services as a ...

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