Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...

TO NEW PROVIDERS IS NOW OPEN. YEAH, MONICA, AS WE REPORTED ALREADY, FOR NOW, THOSE CUTS AND EXETER HOSPITAL ARE BEING HELD FOR UP TO THE NEXT SIX MONTHS. EXETER HOSPITAL LEADERSHIP SAYS IT’S NOW DOING ...

LOS ANGELES (CBSLA)-- Technology plays a pivotal role in the operation of hospitals to get patients care through emergency and routine calls. Call centers at hospitals are 24/7 operations, and the ...

Patient experience, customer service, patient satisfaction scores and value-based performance are now part of hospitals' and healthcare providers' everyday vocabulary. Value-based care is pushing ...

Hyro's AI agents will be integrated into the health system's Epic EHR to automate call center workflows and aid in patient ...

When St. Rita’s Medical Center in Lima, Ohio, found itself facing a number of incidences of broken communication, Herbert Schumm, MD, vice president of medical affairs at St. Rita’s, found that the ...

With eight hospitals, a medical group of more than 500 employed physicians with 36 clinics and New Mexico’s largest health plan, it’s no surprise that Albuquerque, N.M.-based Presbyterian Healthcare ...