To measure an IT project’s success, hospital and health system CIOs often opt for traditional metrics such as project costs, implementation timelines and the functionality delivered. But many are ...

Most companies wield powerful tools to measure progress and success, including key performance indicators (KPIs) and objectives and key results (OKRs). But organizations use OKRs and KPIs in different ...

Diverse and inclusive project teams can provide businesses with many benefits. The most diverse teams are more likely to outperform less diverse teams, according to findings by McKinsey. This also ...

Martin Hensher ([email protected]) is an associate professor of health systems financing and organization in Deakin University’s Institute for Health Transformation, in Burwood, Victoria, Australia.