If the first era of RevOps was defined by the accumulation of data, I believe the next era of RevOps will be defined by the operationalization of data. Any fool with a dollar can acquire data, but ...

Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.

Here are four steps business leaders can take to implement and realize the full scope of AI’s extraordinary benefits at scale. The Fast Company Executive Board is a private, fee-based network of ...