Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...
New Five9 data highlights the continued importance of the human touch in CX, as 75% prefer talking to a real human in-person or over the phone for customer support, indicating that brands need to ...
New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI Five9 (Nasdaq: FIVN), provider of the Intelligent ...
“With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions,” said Five9’s Jake Butterbaugh, senior vice ...
SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the latest addition to the Five9 Genius AI Suite, including the four-step Five9 ...
Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock transaction valued at approximately $14.7 billion. With the acquisition, Zoom ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced that it has once again been positioned by Gartner as a Leader in the Magic Quadrant ...
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