Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

During a performance evaluation, a manager typically reviews a subordinate's behavior and actions on the job over the previous year. She solicits input from peers, superiors and business partners to ...

Gabarro, John J., and Cyrus F. Gibson. "Managing Communications and Conflict in Interpersonal Relationships." In Managing Organizational Behavior, edited by C.F ...

Although disagreement is a natural component of human interaction, polarization significantly increases the risk for interpersonal conflict, hostility, and in some cases, violence (Esteban & Schneider ...

Shawn Athanasios teaches business communication as a full-time lecturer for the Mike Cottrell College of Business at the University of North Georgia. He also manages a personal and a career ...

Scott Caplan is a professor in the Department of Communication at the University of Delaware. He researches technology and interpersonal behavior. He has developed and tested a cognitive behavioral ...