Adam Gurga is national manager of grocery and retail partnerships with Cimcorp, a pioneer of intralogistics automation, specialized in fresh food handling and tire-handling solutions. It’s safe to say ...

The allure of automation to improve business processes and make more meaningful connections with customers continues to draw IT and business leaders in. According to a Deloitte report, 73% of ...

Automation, artificial intelligence (AI) and straight-through-processing are having a profound effect on the global Financial Services (FS) arena. Very few industries in history have seen such a ...

The ability to deliver a consistent and outstanding customer experience is key to effective customer acquisition and retention. Everywhere you turn, people are talking about customer experience (CX).

What is low-code and no-code? Here's a guide to the best development platforms. Gartner defines Hyperautomation as a "disciplined, business-driven approach to rapidly identify, vet and automate as ...

The pandemic is demonstrating the importance of acting with agility, speed and resilience in response to major global disruption. What’s also crystal clear is those organisations that haven’t already ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. Automation can save the job market, if put into the right ...

Without a doubt, one of the key drivers of the Fourth Industrial Revolution is Robotic Process Automation (RPA). Organizations worldwide have increasingly leveraged RPA technology and are now adopting ...