The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

This case study of an initiative at Penn Medicine describes a process that included a 4-week trial period, followed ...

Rare disease patients currently encounter significant barriers and uncertainty when accessing care and therapies. Legislation at both the federal and state levels — though well-intentioned — create ...

Healthcare leaders spend a lot of time talking about reimagining access, often discussing ways to make patients’ healthcare journeys more seamless and experience-driven. When having these ...

To track the use of web-based patient portals and smartphone applications by patients seeking their health information, the U.S. Office of the National Coordinator for Health IT released an analysis ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

Expanding clinical trial access locally reduces logistical and financial barriers, making participation feasible for underserved populations. Addressing myths about clinical trials helps patients ...

Too many patient access strategies stop at “script filled”. But this approach is ultimately short-sighted, failing to build long-term brand loyalty, or adherence. Direct-to-patient (DTP) programmes ...

A patient is anxious about what his therapist truly thinks about him. Does the patient have a right to review the therapist’s private notes that contain clinical impressions?