Self-service checkout theft is surging - and some government officials may be becoming concerned. Several states have rolled out major modifications to self-service scanning for customers, including ...

Old tricks at the self-checkout machine — like trying to pass off a bottle of vintage Bordeaux as a banana— are becoming harder to get away with. Ever since retailers hit on the idea that they could ...

PHILADELPHIA -- From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another ...

Some Californians will recall a time in the dusty past when there was no such thing as self-service at gasoline stations. Motorists pulled up to the pump, a friendly lad in uniform and peaked cap ...