The 'Shop with a Specialist over Video' option connects you with an Apple rep via video chat to answer your product questions, but you can also seek help over text or a regular phone call. You're ...

Rogers has become the latest major organization to include support for Apple Business Chat, enabling customers of the Canadian carrier to chat with representatives using iMessage. Best Buy has become ...

T-Mobile on Wednesday announced support for Apple's new Business Chat feature, allowing customers and non-customers alike to message customer service representatives directly from the Messages app on ...

Need help with a glitchy your iPhone, Mac, or other Apple product? The company's Support app and website can lead you to the right resources, including how to contact Apple support. Need help with an ...

Customers can now message Best Buy to get questions answered, store timings, resolve issues, and more using iMessage through Apple's Business Chat feature, as first reported by Apple blog Appleosophy.

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

At the wrap of Apple’s WWDC keynote, we learned that the company was set to announce Business Chat, a new tool that will allow businesses to add a live chat / customer support feature. But unlike what ...

Apple today announced a new accessibility service called SignTime coming to Apple Store and Apple Support customers. The service will connect people with AppleCare and Retail Customer Care teams using ...