When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

The interrelated final standards on quality management issued in June 2022 by the AICPA’s Auditing Standards Board and Accounting and Review Services Committee are intended to clarify and improve ...

Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa Diagram. It is ...

Simply stated, Root cause analysis (RCA) is a problem-solving method used to identify the underlying cause or causes of a problem or issue, in order to identify appropriate solutions and resolve ...

Though data analytics-driven artificial intelligence in machine vision systems is most commonly applied in manufacturing quality control applications, generative AI also plays a role. Here’s how. What ...