An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities.

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices ...

Enterprise service catalog and business process automation software vendor PMG has added a Cloud Accelerator to its Service Catalog Suite. The feature provides out-of-the-box functionality for ...

Your service catalog should include all information needed to support initiatives such as service-level management, configuration, change and other libraries.

Collaboration and partnership with other agencies was central to the redesign of the WaTech Service Catalog, to better understand the needs of state departments and deliver a more obtainable product.

The catalogue includes details of costs, what a service does, and benchmarks, information has forced DIAC to understand every mechanism associated with an IT service, according to first assistant ...