New customer service improvements are coming to some NJ Transit stations, including Trenton and Newark. NJ Transit CEO Kris Kolluri showed CBS News New York interactive kiosks and said Newark Penn ...

Orange-wearing customer service reps will be making the rush hour rounds at Newark Penn Station, while overnight cleaning will be boosted, NJ Transit says.

Service was initially suspended around 2:45 p.m. due to “debris in overhead wires” near Newark Penn Station, NJ Transit ...

Westside Assemblyman Tony Simone is to be congratulated for wanting to save the block directly south of Penn Station from ...

NJ Transit service was suspended in and out of Penn Station in New York on Saturday, the transit agency announced. The ...

NJ Transit has launched a $3 million pilot program to improve customer experience at Newark Penn Station, Walter Rand Transportation Center and Trenton Transit Center. The program includes new ...

NJ Transit spends $3.3 million a year on elevator and escalator maintenance out of an operating budget of nearly $3 billion.

Part of the initiative will now have customer care ambassadors -- wearing bright orange shirts and vests -- located at Newark Penn to help riders get to the right gates and buses.

Rail service on the Northeast Corridor and North Jersey Coast Line has resumed in both directions following a trespasser ...

Amtrak announced on Wednesday evening rail services out of New York Penn Station are delayed due to an unauthorized ...

NJ Transit’s board of directors approved a $3.2 billion budget to send to the governor, about 5% larger than last year's, and ...

NJ Transit spends $3.3 million a year on elevator and escalator maintenance out of an operating budget of nearly $3 billion. By far, the most breakdowns were reported at Newark Penn Station.