I'm old enough to remember when you got checked bags, snacks and drinks all for one price. Now airlines fleece customers at ...

A new survey from the leading travel site Thrifty Traveler suggests that many once-loyal Southwest flyers are booking with ...

Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, ...

We asked travel and credit card experts how to maximize value and save money when it comes to pesky luggage add-ons. Here’s what you need to know.

Southwest Airlines stock surged 7% after Delta reported better-than-expected second-quarter earnings, sparking optimism for ...

Southwest Airlines’ CEO defended axing the beloved “bags fly free” policy, replacing it with paid baggage fees and more restrictive fares. Bob Jordan claimed the move was about giving customers more ...

After Southwest made big changes to its baggage and seating policies, the CEO floated a few more ideas. What's on the table ...

Bob Jordan recently introduced major changes to the way the low-cost airline works, which caused a stir among loyal fliers and left them wondering what sets it apart from competitors.

Susan Solves It: Southwest Airlines fee changes ABC Action News Reporter Susan El Khoury provides tips on how to navigate the new baggage fees and maximize your travel benefits.

ABC Action News Reporter Susan El Khoury provides tips on how to navigate the new baggage fees and maximize your travel benefits.