Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was restored.

Battery life, call reliability, and ease of use top user concerns as U.S. smartphone satisfaction dips to decade-low levels, ...

As the The Metropolitan Transportation Authority moves closer to fully transitioning to the OMNY tap-to-pay system, transit ...

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Frontier Communications has had issues in the past ... our speed and internet service got much better. But even during those slower, more difficult times, their customer service always tried ...