Every major technology and telecom company has been talking about AI and workforce efficiency for two years. Most of them ...

York Water Company customers struggling to pay their bills are being offered a new program to help. In a statement released ...

MTN Nigeria has opened its data billing and network operations to public scrutiny in a bid to address persistent consumer ...

The bill banning “surveillance pricing” would apply to most businesses and service providers in New York, with some exceptions. It would not apply to insurance companies, while banks would still be ...

The Arizona Corporation Commission is responding to a consumer complaint about an APS billing error that has left dozens of ...

Month in Review. We provide this update to our clients to identify significant developments in the previous month.

Here’s how it works: Customers are being asked to create a new online water billing account. Then comes the catch. If you pay ...

NORTH CAROLINA — Duke Energy proposes an increase in home electricity rates by 18% over the next two years. The utility says ...

Charter Communications confirms cybersecurity incident after ShinyHunters ransomware group claims it stole millions of ...

As City Council haggles over several business tax increases Mayor Cherelle Parker has proposed as part of her $7 billion ...

Budget billing is a practice that many (but not all) utilities offer, where you will be charged the same amount of money for ...

Citizens Energy Group is replacing lead service lines in a neighborhood with high lead concentration. The program is funded ...