Scoring a great deal this holiday season is exciting. Unfortunately, con artists are using that same feeling of excitement to lure shoppers into scams. This con uses text messages and ...

A strong internet connection is as vital to a household as water or electricity, so we ranked the top providers based on ...

Delta Air Lines is working to ensure its employees offer a hospitable travel experience from booking and beyond.

Liveops reports that AI significantly transformed the 2025 holiday shopping experience, enhancing speed but highlighting the ...

The potential acquisition target offers a full range of surveying services supporting boundary, topographic, land title surveys and construction projects. The firm’s leadership is licensed to operate ...

The 2026 survey dives into how AI is redefining database strategy—share your experiences to tell us the real benefits and tangible outcomes.

The transition from brick-and-mortar retail to digital ecommerce has generated a deluge of online customer engagement for ...

Too many companies still ask customers to fill out surveys after an interaction—then call it a “Voice of the Customer” ...

A new study by Customer Care Measurement & Consulting (CCMC) and Arizona State University's W. P. Carey School of Business reveals record levels of customer anger, rising online confrontations, and ...

A new survey finds that 71% of consumers say that most of the companies they do business with need to improve their customer experience.

First look at 2025 holiday shopping shows 78% of consumers used AI for help, yet only 29% say it improved their experience ...

Online forms are an excellent way to conduct research, collect feedback, test knowledge, and more. Here’s how to use Microsoft Forms to create surveys, feedback forms, quizzes, and other interactive ...