Lexington officials are still working out new rules for data centers after the $29 million purchase by DartPoints.

The investment could come in two parts: first an investment in the facility and then additional capital as power capacity ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Ford is recalling more than 741,000 vehicles in the U.S. because a transmission issue may damage the park system, which could ...

I often leave these calls feeling frustrated and more confused than before. Using AI chatbots doesn’t seem to work either.

LEXINGTON, Ky. (WKYT) - Lexmark’s former property on New Circle Road has been sold to a data center developer, according to a report by the Lexington-Herald Leader. The $29 million sale to ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Lexmark officials confirmed Friday they have begun a round of layoffs at the Lexington printing and imaging company. Officials declined to say how many Lexmark staff have been let go. Xerox purchased ...

LEXINGTON, Ky. (WKYT) - A Xerox spokesperson confirmed the company is undergoing a workforce reduction, and its efforts to integrate Lexington-based company, Lexmark, continue. In a statement, the ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

ROCHESTER, N.Y. — Xerox is reducing its workforce as part of its merger with the company Lexmark, a Xerox spokesperson confirmed. Xerox acquired Lexmark, a Kentucky-based imaging and laser printing ...