At PEP Health, we have long believed that patient experience is more than a satisfaction measure. It is a strategic signal ...

In a trial scheme, patients will be asked to rate the service they received - and if they feel it should get a funding boost.

Do you believe that improving patient comfort results in better care? You’re not alone. Comfort plays a vital role in establishing a reassuring healthcare environment—one that encourages an ...

Ochsner Health has reached a significant milestone: performing more than 50,000 minimally invasive robot-assisted surgeries ...

CHI Health St. Francis has received the 2025 Outstanding Patient Experience Award according Healthgrades. And Central Valley Ag has launched CVA Connect, a new digital platform and mobile app.

The NHS sees patients as an “inconvenience” and has “built mechanisms to keep them away”, its new boss has said. Sir Jim ...

Insight Health built patient-facing artificial intelligence agents to handle routine clinical tasks for medical practices, ...

Blue Cross Blue Shield of Alabama says it's reforms will provide a simpler, more efficient system for patients and doctors.

Patient experience, or PX, includes every touchpoint a patient encounters, from the initial appointment booking, to entering the premises, continuous interaction, and post-treatment follow-ups.

So when the pediatric neurologist told McPherson that infant Rose had a rare genetic disease—so uncommon that it didn't even have a name—parental instinct kicked in. And when the doctor said, "There's ...