15 years in plumbing, and 4 years running my own business, have taught me one major lesson: Presenting value to the client is just as important as delivering it… When it comes to taps, the only time the user truly interacts with them is when they’re turning the handles or moving the swivel tap outlet. So if the taps are leaking, stiff, or difficult to use, the client feels every bit of that. That’s why, when I’m on site, I don’t just fix the obvious issues. If the swivel outlet is tight, I’ll di

In Dreams

The Teacher